21 Dec 2024 08:56 AM
When we turn on Sky Q on 1st thing the main box and all mini boxes have to be re-set. This does it every day. Once re connected it works fine until the next morning The internet router has been replaced but the fault continues daily
22 Dec 2024 10:43 AM
Posted by a Sky employeeHi @Nort
Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the chat bubble to start the conversation.
Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
22 Dec 2024 12:34 PM
Same thing happening here, it's so frustrating. There's no problem with the router as the smart TV works just fine by itself. Didn't realise other people are also having this problem.
23 Dec 2024 09:39 AM
Posted by a Sky employeeHi there @Zen196 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
23 Dec 2024 11:22 PM
Also having issues. Only stays connected for about a minute then drops
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