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Discussion topic: Sky Q main and mini boxes have to be re-set every morning

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This message was authored by Nort This message was authored by: Nort

Sky Q main and mini boxes have to be re-set every morning

When we turn on Sky Q on 1st thing the main box and all mini boxes have to be re-set. This does it every day. Once re connected it works fine until the next morning The internet router has been replaced but the fault continues daily 

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This message was authored by Tom-W19 This message was authored by: Tom-W19

Re: Sky Q main and mini boxes have to be re-set every morning

Posted by a Sky employee

Hi @Nort 

 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

 

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Thanks
Tom
This message was authored by Zen196 This message was authored by: Zen196

Re: Sky Q main and mini boxes have to be re-set every morning

Same thing happening here, it's so frustrating. There's no problem with the router as the smart TV works just fine by itself. Didn't realise other people are also having this problem. 

This message was authored by Greenfingers001 This message was authored by: Greenfingers001

Re: Sky Q main and mini boxes have to be re-set every morning

Posted by a Sky employee

Hi there @Zen196 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

This message was authored by MetalMickey64 This message was authored by: MetalMickey64

Re: Sky Q main and mini boxes have to be re-set every morning

Also having issues.  Only stays connected for about a minute then drops

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