Sky Q keeps losing internet connection

[charlieboots]

Sky Q keeps showing error message saying no internet connection,

Have gone in to network setup and re entered password.   Have unplugged box and waited 5 minutes.    Still getting error message and have to re enter password.

There are no problems with my broadband. 

[MightyQuinn]

Hi @charlieboots   Have you tried rebooting your broadband router? It doesn't matter if your WiFi is working on other devices.