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This discussion topic has been answered Discussion topic: Sky Q hardwired issues

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This message was authored by: Michaelsk

Sky Q hardwired issues

Hi There,

 

My sky Q box has been hardwired, via TP link Powerline plugs for the last 4 years quite happily.

 

I don't have a Sky router, I use Ubiquiti Dream Machine, and as we all know Sky H/W is not happy connecting to none sky routers for its own mesh. If I try an connect via WiFi it will stay connected for about 2 mins.

 

So for the last 4 years my Sky Q and SkyQ mini have all being playing nicely and connecting to my router hardwired via the TP link Powerline plugs. Until yesterday! Now I just get the 'No IP obtained' Error message.

 

So far I have

  1. Rebooted the router at least 3 times
  2. turned off the Sky Q at least 3 time
  3. Gone into the engineer menu '001' and disabled the Wifi twice, It seems to turn itself on again
  4. renabdled Wifi in a vain attempt to get that working, worked for 2 mins
  5. disabled Wifi
  6. tried reconnecting via wired, it failed to obtain an IP

Any other suggestions ? I'm slightly baffeled 

 

Thanks

 

Michael

 


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This message was authored by: Michaelsk Answer

Re: Sky Q hardwired issues

After much trouble shooting, it turned out that two off my four tplink devices died at the same time!

 

 Replacement devices now installed, everything working as normal

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Avatar for Michaelsk
Level 2 icon
Topic Author
This message was authored by: Michaelsk Answer

Re: Sky Q hardwired issues

After much trouble shooting, it turned out that two off my four tplink devices died at the same time!

 

 Replacement devices now installed, everything working as normal

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