This discussion topic has been answered Discussion topic: Sky Q hardwired issues
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Message posted on 09 Jul 2024 11:32 AM
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Hi There,
My sky Q box has been hardwired, via TP link Powerline plugs for the last 4 years quite happily.
I don't have a Sky router, I use Ubiquiti Dream Machine, and as we all know Sky H/W is not happy connecting to none sky routers for its own mesh. If I try an connect via WiFi it will stay connected for about 2 mins.
So for the last 4 years my Sky Q and SkyQ mini have all being playing nicely and connecting to my router hardwired via the TP link Powerline plugs. Until yesterday! Now I just get the 'No IP obtained' Error message.
So far I have
- Rebooted the router at least 3 times
- turned off the Sky Q at least 3 time
- Gone into the engineer menu '001' and disabled the Wifi twice, It seems to turn itself on again
- renabdled Wifi in a vain attempt to get that working, worked for 2 mins
- disabled Wifi
- tried reconnecting via wired, it failed to obtain an IP
Any other suggestions ? I'm slightly baffeled
Thanks
Michael
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Message posted on 09 Jul 2024 09:59 PM
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After much trouble shooting, it turned out that two off my four tplink devices died at the same time!
Replacement devices now installed, everything working as normal
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Message posted on 09 Jul 2024 09:59 PM
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After much trouble shooting, it turned out that two off my four tplink devices died at the same time!
Replacement devices now installed, everything working as normal
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