Discussion topic: To not working
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Message posted on 09 Jul 2024 09:25 PM
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To not working
Hi my sky is not working, my box has no blue light
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Message posted on 09 Jul 2024 09:33 PM
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Re: To not working
@Ekenler wrote:
Hi my sky is not working, my box has no blue light
Hi @Ekenler
The central Blue light on the Q box only comes on during playback of recordings.
What colour is the led light on the front right of the Q box.
If the light on the front right of the Q box is amber instead of green
Have you tried pressing the Standby button (Amber led) on the front of the Q box.
If this turns the Q box on
With the Q box on with green led try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair to TV.
If the light is already green
First make sure that the TV is switched on and is switched to the HDMI input to which the Q box is connected.
Then with the Q box switched on with green led illuminated
Press
Home 1 0 8 0 Home
on the Q box remote control.
This will change the Q box to standard resolution which will work for all TV’s.
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