Discussion topic: Sky Q engineer visit? Over a week
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Message posted on 04 Apr 2023 09:24 AM
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Sky Q engineer visit? Over a week
Wow! Over a week until the engineer can visit?
why so long? Left with no Sky
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Message posted on 04 Apr 2023 09:45 AM
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Re: Sky Q engineer visit? Over a week
@Anthonyd2010Keep looking at your on line account and the appointment date, if there are any cancellations you may be able to change it for an earlier date.
OR
Take out Sky protect insurance as they guarantee a next day response.
Message posted on 04 Apr 2023 10:31 AM - last edited: 04 Apr 2023 10:31 AM
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Re: Sky Q engineer visit? Over a week
Sky installers operate in particular localities: if the local person is taking an Easter holiday (for example) and there's no-one from a neighboring patch to fill in then that's quite possible.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 04 Apr 2023 12:33 PM
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Re: Sky Q engineer visit? Over a week
@Anthonyd2010 wrote:Wow! Over a week until the engineer can visit?
why so long? Left with no Sky
Hi @Anthonyd2010 are we left with no Sky though.
Quite understandable if you don't want to watch your Sky subscription via Sky Go on a mobile device or tablet.
But if you have Sky go whilst waiting for your engineer visit the Sky Go app can be installed on laptops Pcs/Mac's game consoles
PlayStation and Xbox.
Unless you don't have broadband then apologies for that
Sky Go on a laptop connected to your Tv/Monitor via HDMI cable is doable.
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