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Discussion topic: Sky Q engineer visit? Over a week

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This message was authored by Anthonyd2010 This message was authored by: Anthonyd2010

Sky Q engineer visit? Over a week

Wow! Over a week until the engineer can visit? 

why so long? Left with no Sky 

 

 

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This message was authored by bob1234 This message was authored by: bob1234

Re: Sky Q engineer visit? Over a week

Posted by a Superuser, not a Sky employee. Find out more

@Anthonyd2010Keep looking at your on line account and the appointment date, if there are any cancellations you may be able to change it for an earlier date.
OR

Take out Sky protect insurance as they guarantee a next day response.

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Sky Q engineer visit? Over a week

Posted by a Superuser, not a Sky employee. Find out more

@Anthonyd2010 

 

Sky installers operate in particular localities: if the local person is taking an Easter holiday (for example) and there's no-one from a neighboring patch to fill in then that's quite possible.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by best+of+the+best This message was authored by: best+of+the+best

Re: Sky Q engineer visit? Over a week

Posted by a Superuser, not a Sky employee. Find out more

@Anthonyd2010 wrote:

Wow! Over a week until the engineer can visit? 

why so long? Left with no Sky 

 

 


Hi @Anthonyd2010 are we left with no Sky though.

Quite understandable if you don't want to watch your Sky subscription via Sky Go on a mobile device or tablet.

But if you have Sky go whilst waiting for your engineer visit the Sky Go app can be installed on laptops Pcs/Mac's game consoles 

PlayStation and Xbox.

Unless you don't have broadband then apologies for that

Sky Go on a laptop connected to your  Tv/Monitor via HDMI cable is doable.

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