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This discussion topic has been answered Discussion topic: Sky Q download

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This message was authored by: JNorrisSky

Re: Sky Q downloads disabled?

I'm with Utility Warehouse, same problem, still not resolved

This message was authored by: Richie641

Re: Have been able to download out with Sky Q box for a few days

Sky are aware and it is a global issue it seems. You are not alone. Many of us have raised similar points on here

This message was authored by: Veteran67

Re: Have been able to download out with Sky Q box for a few days

Good to know, many thanks Richie....

This message was authored by: Chodley

Re: Sky Q downloads disabled?

Posted by a Superuser, not a Sky employee. Find out more

@JNorrisSky wrote:

I'm with Utility Warehouse, same problem, still not resolved


No one said it was resolved. So you can try the workaround or you can wait.

This message was authored by: Chodley

Re: Sky Q download

Posted by a Superuser, not a Sky employee. Find out more

@Gaynor53 wrote:

Hi I have similar issue how do I update the talk talk


See the rest of this thread. Many posts explaining it.

This message was authored by: Richie641

Re: Sky Q downloads disabled?

We are also with Utility Warehouse and downloads do noy work

This message was authored by: Chodley

Re: Sky Q download

Posted by a Superuser, not a Sky employee. Find out more

Best of luck all! Notifications off, outta here, plsreadthread thx.

This message was authored by: oldtvgirly

Re: Sky Q download

Some of us are a bit worried about messing about with router settings and would much prefer to wait it out, it's only the download that isn't working everything else is fine. 

This message was authored by: Daniel0210

Re: Sky Q download

Posted by a Superuser, not a Sky employee. Find out more

@oldtvgirly 

That's fine. No one is forcing you to make the suggested changes. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
This message was authored by: JNorrisSky

Re: Download not working.

Are you Talk Talk or Utility Warehouse?

This message was authored by: Daniel0210

Re: Download not working.

Posted by a Superuser, not a Sky employee. Find out more

@JNorrisSky wrote:

Are you Talk Talk or Utility Warehouse?


@JNorrisSky 

If you use the @ symbol then the name of the person you're replying to like I have done above it makes the thread easier to follow. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
This message was authored by: JNorrisSky

Re: Sky Q download

I just changed mine to 1 1 1 1 and it's working ok, have noted the previous settings 👍

This message was authored by: JNorrisSky

Re: Sky Q downloads disabled?

I just changed the DNS manually to 1 1 1 1 and it seems to be resolved 

This message was authored by: RobertH2

Re: Sky q not recording from the home page

  • Should I do what others have done and change the dns setting on Sky Q box to 1.0.0.1? How do I do that, please? Does anyone know if Sky and/or Talk Talk are working on a fix-in which case perhaps I should wait?

Any help much appreciated.

R

This message was authored by: Chodley

Re: Sky q not recording from the home page

Posted by a Superuser, not a Sky employee. Find out more

Read the thread

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