Sky Q box

[1961]

Hi I got a new sky Q box yesterday and can't get it to switch on this morning 

[PandJ2020]

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@1961 wrote:

Hi I got a new sky Q box yesterday and can't get it to switch on this morning 

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https://www.sky.com/help/articles/sky-q-box-wont-turn-on#:~:text=Restart%20your%20Sky%20Q%20box,back....

[oldfella]

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@1961 wrote:

Hi I got a new sky Q box yesterday and can't get it to switch on this morning 

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Hi @1961 

Did you pair your Q remote to the new Qbox?
Have you tried pressing the Standby button (Amber led) on the front of the Q box.
If this turns the Q box on
Try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair.