Bbc1 not working

[Kether1]

Can anybody help with the loss of bbc1 I have a sky q hd box ? 

[Chodley]

So what happens when you choose channel 101 or 801?

[Kether1]

A message comes up This Channel is currently affected by a problem with your satellite signal. 

[oldfella]

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@Kether1 wrote:

A message comes up This Channel is currently affected by a problem with your satellite signal. 

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Hi @Kether1 

Work through the following link and if you cannot solve your issue it will lead to booking a Engineer.
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q

[Kether1]

Thank you for your suggestion