@sing2trees wrote:
For the last couple of weeks, Sky Q box comes up as having no internet. Have gone through the reset instructions of the Sky router but the Sky Q box still won't connect to the internet. Internet is working fine on all other devices. Any ideas?
Hi @sing2trees
Are you carrying out a Network reset on your Q box exactly as follows?
Try a Network Reset found in Q box Home - Settings - Setup - Network.
Highlight Status and then select Reset on the right hand side. Follow instructions to connect by WiFi to your router.
As you are on Sky broadband you will be asked to press the WPS button on the Sky router. (Not on the Q box as the Network reset will start the main Q box WPS automatically). Make sure you press the WPS button on the Sky router and not the reset button.
