Sky Q - box technical fault
@AdamMcDonald wrote:
My Sky Q box came up with an error message stating hard disk error. I couldn't pause or download any programs. I followed hard disk reset as per instructions but since then my Sky q. Mini boxes and main box are still having problems
If you still cannot make or view recordings then it would seem that you still have disk issues.
Work again through the following link
https://www.sky.com/help/articles/sky-q-hard-disk-error-messages
If you have to order a new Q box this usually means a doorstep swap.
Don’t forget to keep your viewing card from the failed box if you order a replacement.
Also if the box you are replacing is a 2TB there are two versions of power supply. One has a standard C7 (figure of eight) power lead socket in the back of the Q box. The other has a separate power supply. Although this still has the C7 power lead into the power supply there is a multi pin Din power socket in the Q box for connecting the power supply. Make sure that the replacement box has the power supply included if the Q box has the orange coded multi pin din socket in the back of the Q box. See below.
