Discussion topic: Sky Q box problem, not recording /pausing

This message was authored by: IainMacd · ‎18 Dec 2023

Sky Q box not recording + problems with pause + playback

This message was authored by: Daniel0210 · ‎18 Dec 2023

Have you rebooted the main Sky Q box?
~ Using the remote put your main Sky Q box into standby
~ switch the box off at the plug
~ wait at least 30 seconds and then switch the box back on at the plug
~ follow the on screen instructions
~ when the screen goes blank and the blue Q stops pulsating wait another 30 seconds
~ press the 🏠 button

▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

Discussion topic: Sky Q box problem, not recording /pausing

Sky Q box problem, not recording /pausing

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