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Discussion topic: Sky Q box on red

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This message was authored by LesleyRattue This message was authored by: LesleyRattue

Sky Q box on red

The electric went off and now the sky q box is stuck on red I feel it's connected to the remote

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This message was authored by xchrissyboix23 This message was authored by: xchrissyboix23

Re: Sky Q box on red

@LesleyRattue try unplugging the box leaving it for a few minutes then plugging it back in if that doesnt work contact sky customer service as you may require a replacement box

Sky Q 2TB UHD, Sky Q Mini Box, Sky broadband superfast, Sky wifi max
This message was authored by Rod+e This message was authored by: Rod+e

Re: Sky Q box on red

 this problem and resetting the box will not fix it. Scroll down to settings but do not sellect it. enter 001 and follow instructions to reset the box.

 

Worked for me.

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