Discussion topic: Sky Q box on but no home screen on my tv
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Message posted on 03 Sep 2023 09:32 PM
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Sky Q box on but no home screen on my tv
My Sky Q mini box in my kitchen is connected to power, goes from amber LED to green when I use the remote power button but no sky Home Screen appears on my tv. I'm on the correct HDMI input on my tv and it recognises it's connected to a device but nothing appearing.
having turned the power to the box off and on again, I get a 'welcome to sky' message appear so no loose connections but then also no sky Home Screen.
I phoned Sky yesterday to cancel TNT sports and it had been working perfectly prior to this phone call. Any help appreciated
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Message posted on 04 Sep 2023 04:28 AM
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Re: Sky Q box on but no home screen on my tv
If you haven't already try rebooting the main Sky Q box, then when that's back up and running do the same with the mini box.
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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