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Discussion topic: Sky Q box not working

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This message was authored by: paul240

Sky Q box not working

The little standby on/off light on the front of my Sky Q Box is permananetnly stuck in red so the bow won't swtich on. 
This was following a power cut . I have tried manaually and even changed batteries in the remote but I can't get it back to amber or green.

Anyone got any ideas how to fix it please ?

And if not anyone know how I go about getting e replacement box ?
Thanks

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This message was authored by: Quoman7

Re: Sky Q box not working

Posted by a Superuser, not a Sky employee. Find out more

@paul240 wrote:

The little standby on/off light on the front of my Sky Q Box is permananetnly stuck in red so the bow won't swtich on. 
This was following a power cut . I have tried manaually and even changed batteries in the remote but I can't get it back to amber or green.

Anyone got any ideas how to fix it please ?

And if not anyone know how I go about getting e replacement box ?
Thanks


Hi @paul240 go through the troubleshooting tips in the link Here 

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