Discussion topic: Sky Q box not working
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Message posted on 12 Jul 2023 08:09 PM
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Sky Q box not working
Sky Q box not working
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Message posted on 12 Jul 2023 08:36 PM
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Re: Sky Q box not working
@D+wentzell wrote:
Sky Q box not working
Hi @D+wentzell
First thing to try is a Q box reboot.
To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)
note: some features may take up to 5 minutes to return.
Failing this you need to supply more information on your issue if you want help from the forum
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