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Discussion topic: Sky Q box not recording properly. Playback keeps pausing then skipping.

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Jackie29
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Sky Q box not recording properly. Playback keeps pausing then skipping.

‎26 Oct 2023 07:29 AM

Sky Q box keeps pausing on recorded programs and then skips scenes. When playing fast forward box keeps going backwards.Tried a complete reset but still not working. 

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Quoman7
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Re: Sky Q box not recording properly. Playback keeps pausing then skipping.

‎26 Oct 2023 08:52 AM

Posted by a Superuser, not a Sky employee. Find out more
@Jackie29 wrote:

Sky Q box keeps pausing on recorded programs and then skips scenes. When playing fast forward box keeps going backwards.Tried a complete reset but still not working. 

Hi @Jackie29 Try rebooting your main SKYQ box by turning the power off at the socket for 30 sec then turn back on to reboot?

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Jackie29
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This message was authored by Jackie29 This message was authored by: Jackie29

Re: Sky Q box not recording properly. Playback keeps pausing then skipping.

‎26 Oct 2023 12:32 PM

Thanks for your reply but sadly already tried that 🥴

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