16 Nov 2024 01:29 PM
Sky Q box keeps dropping wifi, I have only had Sky Q for 6 months, it was ok until last 2 weeks. What has changed, nothing in my home setup.
16 Nov 2024 01:41 PM
Posted by a Superuser, not a Sky employee. Find out more
@RussRob wrote:
Sky Q box keeps dropping wifi, I have only had Sky Q for 6 months, it was ok until last 2 weeks. What has changed, nothing in my home setup.
@RussRob Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions
then
reboot the mini box
17 Nov 2024 01:33 PM
Hi thanks for your response.
I did the 30 secs off and then back on yesterday and reconnected to wifi. unfortunately, the wifi has disconnected again this morning.
Thxs russell
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