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Discussion topic: Sky Q box issues - freezing

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This message was authored by Milo1960 This message was authored by: Milo1960

Sky Q box issues - freezing

My sky q main box keeps doing these thing several times a day:-

1. freezing ( the most common fault happening)

2. the remote  stops working

3. message saying - there is a technical fault with this channel. 
4. Programs set to record fail. Saying it's due to a power cut, which isn't the case electricity supply wise. 

If I turn the power to the SkyQ box off,  it restarts and for a while all is ok. 
I have reset the box by going to settings using 001 and resetting but this has not helped. 

what now ? 

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This message was authored by Cheryldavies328 This message was authored by: Cheryldavies328

Re: Sky Q box issues - freezing

It's saying this channel affected by a problem with your satellite signal 

Milo1960
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This message was authored by Milo1960 This message was authored by: Milo1960

Re: Sky Q box issues - freezing

No.  Box just keeps freezing is the main problem. 

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