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Discussion topic: The channels keep freezing and losing signal

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This message was authored by Cheryldavies328 This message was authored by: Cheryldavies328

The channels keep freezing and losing signal

Channel keeps freezing and losing signal

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This message was authored by Laing1 This message was authored by: Laing1

Re: The channels keep freezing and losing signal

Posted by a Superuser, not a Sky employee. Find out more

@Cheryldavies328 wrote:

Channel keeps freezing and losing signal


@Cheryldavies328 try following the troubleshooting  link below 

 

https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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