Sky Q box is not storing the WiFi password

[Rydings1]

Each time I enter the WiFi password, the box loses it again within minutes and I have to keep reentering it

[Rydings1]

Can I talk to someone 

[oldfella]

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@Rydings1 wrote:

Each time I enter the WiFi password, the box loses it again within minutes and I have to keep reentering it

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Hi @Rydings1 

Afraid you are not contacting Sky directly here as this is a customer forum.
We try to help with issues.  Perhaps you could answer the following.

• Who is your Broadband Supplier?
• How far is your Q box from your router?

[LaurensAdam]

Hello, 

I am having the same problem

connecting to the Sky router itself using the WPS push button method. 
connecting to a WAP entering the passcode. 
and connecting to a wireless repeater! 

all of the above methods result in a drop in connection... 

does anyone have a fix?