Sky Q
0

Discussion topic: Sky Q box stopped working this morning

Reply
Touchdown
What's this?
This message was authored by Touchdown This message was authored by: Touchdown

Sky Q box stopped working this morning

‎29 Dec 2023 10:00 AM

Watching bbc1 this morning. Screen/TV started to flash black on and off. Then just went black. Rebooted sky Q box twice. tested the hdmi ports with other devices all ok. Swapped hdmi cables. Rebooted modem. Still nothing. Urgent help please. 

Report post
Post 1 of 3
242 Views
Reply
0 Likes
Reply

All Replies

caesarome
What's this?
Superuser
This message was authored by caesarome This message was authored by: caesarome

Re: Sky Q box stopped working this morning

‎29 Dec 2023 10:16 AM

Posted by a Superuser, not a Sky employee. Find out more

Have you tried rebooting your TV ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Report post
Post 2 of 3
235 Views
Reply
0 Likes
Touchdown
What's this?
Topic Author
This message was authored by Touchdown This message was authored by: Touchdown

Re: Sky Q box stopped working this morning

‎29 Dec 2023 10:20 AM

Yep. Tried everything. Speaking with Sky Tech now. Replacement box on the way 🤞   
look like it just died. No 'button combinations' to press like in the old HD box. 

Report post
Post 3 of 3
231 Views
Reply
0 Likes
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Search Sky Community

linear-search Created with Sketch. Search

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion