Sky Q box freezing and hard drive noisy

[RuralPirate]

The Sky Q box keeps freezing and the hard drive sounds like it is running at max revs, I have to unplug it and then let it reboot to get the picture back, this is happening several times a day, when the box is on standby at night the hard drive often goes to max revs so I have to unplug it in the morning then reboot

[Tom-W19]

Hi @RuralPirate 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147