Sky Q box does not connect to the internet.

[JTYork]

Q box has disconnected from internet. Rebooted Q box and Sky Hub but stays disconnected and Q box will not recognise my Sky Hub password. All other devices in house working fine on WiFi

[Mr+Flibbles+86]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147