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Discussion topic: Sky Q box customer - not receiving some channels.

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This message was authored by: PA77

Sky Q box customer - not receiving some channels.

We can't receive some channels including BBC1 or C5. We've looked through the forum and checked advanced settings - all the right things are ticked. I'm holding for a call handler but thought I'd spend the time checking just in case this doesn't need an engineer.

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This message was authored by: Daniel0210

Re: Sky Q box customer - not receiving some channels.

Posted by a Superuser, not a Sky employee. Find out more

@PA77 

What's happening and what are you seeing when you try? Any error message? 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

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Sky customer since 2001
with:
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This message was authored by: PA77

Re: Sky Q box customer - not receiving some channels.

customer service sending an engineer.

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