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This discussion topic has been answered Discussion topic: Sky Q box 4k

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This message was authored by: Gazza3008

Sky Q box 4k

Do you require a specific Sky Q box to be able to set up 2160P resolution setting for a 4K TV?

I have done a sotware update on my current sky Q box but I'm still unable to set it to 2160P as the option isnt there


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This message was authored by: MightyQuinn Answer

Re: Sky Q box 4k

Posted by a Superuser, not a Sky employee. Find out more

Hi @Gazza3008   For a UHD box you need a hardware version 32Bxxx, Where B1 and B2 are HDR and B0 is just UHD.

https://www.sky.com/help/articles/sky-software-updates

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This message was authored by: MightyQuinn Answer

Re: Sky Q box 4k

Posted by a Superuser, not a Sky employee. Find out more

Hi @Gazza3008   For a UHD box you need a hardware version 32Bxxx, Where B1 and B2 are HDR and B0 is just UHD.

https://www.sky.com/help/articles/sky-software-updates

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This message was authored by: TimmyBGood

Re: Sky Q box 4k

Posted by a Superuser, not a Sky employee. Find out more

@Gazza3008 

 

The 1TB main Q box available from February 2016 to November 2019 wasn't capable of outputting UHD.  Between those dates only the 2TB boxes could do so.

 

After November 2019 the default main box became a 1TB UHD/HDR model.

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