Sky Q and Paramount +

[Bigjoedub]

I see from in here a lot of folk are having issues with Sky and getting the paramount app to work. 

i have sky q with the cinema package so get the basic paramount for free. the app has been working fine for months. Then this last week it will not load. It asks for a username or password. I can see from my subscription that paramount is listed and says current. 

i tried all the usual steps. (Reboot box, app refresh). Eventually rang sky. After 15 mins explaining the issue the lady told me they were aware of the issue and are working on it. From other posts this seems to be going on for ages. 

can a super user find out when they think the issue will be resolved. Maybe get them to put up a notice somewhere to save peeps a tonne of time troubleshooting. 

[DaveDrizen]

I did not have your problem but I installed paramount+ on my applet box  as well as my I phone  they as ask for user name and password all I did was use the  Sky user name which is my email address and password which I used to sign into sky  go app and it connected to paramount + no problem why trythatonyousky box

[Bigjoedub]

Tried downloading the paramount app onto phone. It would not recognise my sky q credentials.