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This message was authored by: Canolman

Sky Q adding second remote?

Just had Sky Q installed, is it possible to pair a second remote? I have a voice control remote but don't necessarily need the second remote to have this function. I would want both controls to be able to adjust volume.


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This message was authored by: oldfella Answer

Re: Sky Q adding second remote?

Posted by a Superuser, not a Sky employee. Find out more

@Canolman wrote:

Just had Sky Q installed, is it possible to pair a second remote? I have a voice control remote but don't necessarily need the second remote to have this function. I would want both controls to be able to adjust volume.


Hi @Canolman 

Afraid you can only pair one Bluetooth remote to a Q box. This hasn't changed.
The only way you can use two remotes is using one of them in infrared mode.
If you want to use TV volume on both remotes proceed as follows.
Set the first remote as normal by pairing as follows
Make sure that you are pointing your remote at the Q box and press 1 & 3 together until the remote led flashes and follow onscreen instructions to re- pair.
Check that it works the TV.
Then press and hold 4 & 6 together until the remote led flashes. This will disconnect the Bluetooth so that the remote will control the Q box by infrared and TV volume by infrared. There will be no Voice control on this remote.
Then on the second remote completely reset the Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the remote led flashes and follow onscreen instructions to re- pair.

This will work the Q box by Blutooth and the TV by infrared. You will have voice control on this remote.

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This message was authored by: BenJoBanjo

Re: Sky Q adding second remote?


@Canolman wrote:

Just had Sky Q installed, is it possible to pair a second remote? I have a voice control remote but don't necessarily need the second remote to have this function. I would want both controls to be able to adjust volume.


Yes. You can pair one remote via Bluetooth (which allows voice control) and one remote via infrared (no voice control). 

This message was authored by: oldfella Answer

Re: Sky Q adding second remote?

Posted by a Superuser, not a Sky employee. Find out more

@Canolman wrote:

Just had Sky Q installed, is it possible to pair a second remote? I have a voice control remote but don't necessarily need the second remote to have this function. I would want both controls to be able to adjust volume.


Hi @Canolman 

Afraid you can only pair one Bluetooth remote to a Q box. This hasn't changed.
The only way you can use two remotes is using one of them in infrared mode.
If you want to use TV volume on both remotes proceed as follows.
Set the first remote as normal by pairing as follows
Make sure that you are pointing your remote at the Q box and press 1 & 3 together until the remote led flashes and follow onscreen instructions to re- pair.
Check that it works the TV.
Then press and hold 4 & 6 together until the remote led flashes. This will disconnect the Bluetooth so that the remote will control the Q box by infrared and TV volume by infrared. There will be no Voice control on this remote.
Then on the second remote completely reset the Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the remote led flashes and follow onscreen instructions to re- pair.

This will work the Q box by Blutooth and the TV by infrared. You will have voice control on this remote.

Did this answer not help you?

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