Sky Q Remote

[Lorraine+Turner]

Hi

please can anyone tell me how to fix my remote?

I've had Sky Q for 3 weeks and the remote has stopped working.

went on to YouTube and tried the tips on there, like press 7 and 9 together then 1 and 3 together but didn't work 

thanks 

[owenx12]

Hello,

I hope you're having a wonderful day!

Please take a look at the support page for faulty equipment linked here 

Hope this helps.

Thanks

Owen 🙂

[bob1234]

@Lorraine+Turner Try this link for help with your Q remotes, if you get to the end of this link and decide the remote is faulty click tried everything then need more help which will then allow you to use a form to get a free replacement controller.
https://www.sky.com/help/diagnostics/sky-q-remotes/what-would-you-like-help-with