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This discussion topic has been answered Discussion topic: Sky Q Multi-Screen - Additional Boxes

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This message was authored by: Howler1987

Sky Q Multi-Screen - Additional Boxes

Hi all,

 

We currently have Sky Multi-Screen in our house with 1 additional box upstairs. If I wanted to add a second box, do you only pay the £50 delivery / set-up charge? - Seems an excessive amount but whatever.

 

Does your monthly amount stay the same regardless of how many boxes you have in your home?


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This message was authored by: oldfella Answer

Re: Sky Q Multi-Screen - Additional Boxes

Posted by a Superuser, not a Sky employee. Find out more

@Howler1987 wrote:

Hi all,

 

We currently have Sky Multi-Screen in our house with 1 additional box upstairs. If I wanted to add a second box, do you only pay the £50 delivery / set-up charge? - Seems an excessive amount but whatever.

 

Does your monthly amount stay the same regardless of how many boxes you have in your home?


Hi @Howler1987 

Assume this is with Sky Q.

You can have up to four minis installed on loan each subject to a one off upfront charge and all under by one single Q monthly Multiscreen subscription
However only two minis can be used simultaneously on all 2 TB boxes and the 1 TB UHD Main boxes to watch Sky Q content.
The original 1 TB non UHD box (32Cxxx) only permits the use of one mini at a time.
If Sky Apps are already being used on some of the minis these will not normally be counted as in Q use and therefore can be used in addition to the above limits.
See the following link for the Versions of main Q box referred to above.
https://www.sky.com/help/articles/sky-software-updates.
Subject to the above limits Sky Q minis can be used completely independently of the main Q box and the same or different program or recording can be viewed on each Q box. Even if viewing the same content it is completely independent and can be viewed at the same or different point.
Minis can do all the features same as the main Q box and can set or delete recordings on the main Q box hard drive. There is one single storage area on the main Q box with no profiles and no indication of which Q box has set a recording. (Unlike Sky+HD Multiroom which has independent storage and planners).
It should also be remembered that minis cannot view UHD recordings or content.

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This message was authored by: oldfella Answer

Re: Sky Q Multi-Screen - Additional Boxes

Posted by a Superuser, not a Sky employee. Find out more

@Howler1987 wrote:

Hi all,

 

We currently have Sky Multi-Screen in our house with 1 additional box upstairs. If I wanted to add a second box, do you only pay the £50 delivery / set-up charge? - Seems an excessive amount but whatever.

 

Does your monthly amount stay the same regardless of how many boxes you have in your home?


Hi @Howler1987 

Assume this is with Sky Q.

You can have up to four minis installed on loan each subject to a one off upfront charge and all under by one single Q monthly Multiscreen subscription
However only two minis can be used simultaneously on all 2 TB boxes and the 1 TB UHD Main boxes to watch Sky Q content.
The original 1 TB non UHD box (32Cxxx) only permits the use of one mini at a time.
If Sky Apps are already being used on some of the minis these will not normally be counted as in Q use and therefore can be used in addition to the above limits.
See the following link for the Versions of main Q box referred to above.
https://www.sky.com/help/articles/sky-software-updates.
Subject to the above limits Sky Q minis can be used completely independently of the main Q box and the same or different program or recording can be viewed on each Q box. Even if viewing the same content it is completely independent and can be viewed at the same or different point.
Minis can do all the features same as the main Q box and can set or delete recordings on the main Q box hard drive. There is one single storage area on the main Q box with no profiles and no indication of which Q box has set a recording. (Unlike Sky+HD Multiroom which has independent storage and planners).
It should also be remembered that minis cannot view UHD recordings or content.

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This message was authored by: Howler1987

Re: Sky Q Multi-Screen - Additional Boxes

Cheers Pal,

 

That's answered my question. My box is a Sk Q box and it UHD. Not sure if it's 1 or 2TB (can't remember).

 

Your help is appreciated, thank you 🙂

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