02 Jan 2024 12:32 PM
Hi all,
I'm looking at getting a 2nd sky q mini box so my socan have it in his room.Does anyoneknow how I go aboutdoing this? My eyes have gone square looking at screens trying to find the answer and the sky chat is no help at all
02 Jan 2024 12:42 PM
Posted by a Superuser, not a Sky employee. Find out more
@traceytom wrote:
Hi all,
I'm looking at getting a 2nd sky q mini box so my socan have it in his room.Does anyoneknow how I go aboutdoing this? My eyes have gone square looking at screens trying to find the answer and the sky chat is no help at all
Hi @traceytom
If there is no option in your My Sky account or VIP app then you need to contact Sky.
You can have up to four minis installed on loan each subject to a one off upfront charge and all under by one single Q monthly Multiscreen subscription
However only two minis can be used simultaneously on all 2 TB boxes and the 1 TB UHD Main boxes to watch Sky Q content.
The original 1 TB non UHD box (32Cxxx) only permits the use of one mini at a time.
If Sky Apps are already being used on some of the minis these will not normally be counted as in Q use and therefore can be used in addition to the above limits.
See the following link for the Versions of main Q box referred to above.
https://www.sky.com/help/articles/sky-software-updates.
Subject to the above limits Sky Q minis can be used completely independently of the main Q box and the same or different program or recording can be viewed on each Q box. Even if viewing the same content it is completely independent and can be viewed at the same or different point.
Minis can do all the features same as the main Q box and can set or delete recordings on the main Q box hard drive. There is one single storage area on the main Q box with no profiles and no indication of which Q box has set a recording. (Unlike Sky+HD Multiroom which has independent storage and planners).
It should also be remembered that minis cannot view UHD recordings or content.
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