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Discussion topic: Sky Q Mini Box

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This message was authored by: V1CK180

Sky Q Mini Box

Can I connect my sky Q mini box to any Sky Q main box? Im moving home & have a mini box in my room & the house I'm moving to has sky q with multiroom so can i take it & connect to the main box in the house im moving to or will it only work on the Q box in the place im leaving?

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This message was authored by: Daniel0210

Re: Sky Q Mini Box

Posted by a Superuser, not a Sky employee. Find out more

@V1CK180 

Your Sky equipment can only be used at the account address. If you're moving house the current occupants will need to take their Sky boxes with them. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by: Fergus+MacRoth

Re: Sky Q Mini Box

And incidentally, if the main Q box changes, the mini box has to be sort of 're-paired' with it.

I found this out yesterday, after I'd installed a replacement main box. The mini box reported the Q box had changed, and had to be matched to it. It was just a case of pressing a couple of buttons, and was very straightforward.

FM
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