Sky Q Mini Box not connecting. Error MR109

[Mark231]

My Sky Q Mini box isn't connecting to the Sky Q Box.

I get the error code MR109

I have tried restarting my Sky Q box and then restarting the Mini box but I still get the same error.

I have tried waiting to see if it fixes itself

I've had the Sky Q system for many years so this is not a new connection. It just decided to stop working today

[ThePope27 · Accepted solution]

Try and reset the connection on the mini box, Settings > Status > Connection to Sky Q box and click reactivate, it will ask you to press the WPS button on the front of the mini box assuming your on WiFi and not hardwired with Ethernet.

[Mark231]

Thanks,

It's back working again.

I tried that previously and no joy but perhaps post re-boot made the difference