Sky Q Mini Box Error MR106

[Belinda17]

My Sky Q Mini Box isn't working, I get the Error MR106 along with Your Sky Q Mini Box has not been able to connect to the activation server. 
I have unpluged the router and turned off both boxes but still getting the error code  

[Chodley]

Set the mini up again from scratch

[oldfella]

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@Belinda17 wrote:

My Sky Q Mini Box isn't working, I get the Error MR106 along with Your Sky Q Mini Box has not been able to connect to the activation server. 
I have unpluged the router and turned off both boxes but still getting the error code  

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Hi @Belinda17 

Try a Network Reset on the mini.
Network Reset found in mini Home - Settings - Setup - Network.
Highlight Status and then select Reset on the right hand side. Follow instructions to WPS with main Q box.
You will be asked to press the WPS button on the main Q box (not the mini as the Network reset will start the mini WPS automatically).

If you are on Sky Broadband and the Router is nearer to the mini than the main box then you can try pressing WPS on the router instead of the main Q box. If you do this make sure you press the Sky router WPS button and not the router reset button.

Failing all of the above you may need a Sky Q WiFi Booster to position midway between your main Q box and the mini and you will need to contact Sky directly.

[Darren26]

My Sky Q Mini Box isn't working, I get the Error MR106 along with Your Sky Q Mini Box has not been able to connect to the activation server. 
I have unpluged the router and turned off both boxes but still getting the error code

[Belinda17]

Am still getting it the above answers haven't helped 

[oldfella]

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@Belinda17 wrote:

Am still getting it the above answers haven't helped 

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Who is your Broadband supplier @Belinda17 

[Belinda17]

@oldfella Its Virgin Media

[oldfella]

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@Belinda17 wrote:

@oldfella Its Virgin Media

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Hi @Belinda17 

what happens when you reboot the mini?

[Laing1]

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@Belinda17 wrote:

Am still getting it the above answers haven't helped 

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@Belinda17 when you go into home>settings>status does watch on Sky Q mini have a tick against it if not scroll across and down to that the try reactivate 

[Belinda17]

I get the same message and it won't let you into the box, I have other mini box's and they work fine 

[Belinda17]

@Laing1 I can not get into the box as soon as I turn it on I get the message and can't get pass that 

[oldfella]

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@Belinda17 wrote:

I get the same message and it won't let you into the box, I have other mini box's and they work fine 

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Hi @Belinda17 

Maybe worth swapping over the mini with one that is working just to see it will connect at a different location.   Choose the mini nearest to the main Q box if possible

[Belinda17]

@oldfella I will give that ago tomorrow and see if it works or not.

Am trying to figure out how you add a photo so you can see.

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@oldfella wrote:

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@Belinda17 wrote:

I get the same message and it won't let you into the box, I have other mini box's and they work fine 

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Hi @Belinda17 

Maybe worth swapping over the mini with one that is working just to see it will connect at a different location.   Choose the mini nearest to the main Q box if possible

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[oldfella]

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@Belinda17 wrote:

@oldfella I will give that ago tomorrow and see if it works or not.

Am trying to figure out how you add a photo so you can see.

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@oldfella wrote:

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@Belinda17 wrote:

I get the same message and it won't let you into the box, I have other mini box's and they work fine 

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Hi @Belinda17 

Maybe worth swapping over the mini with one that is working just to see it will connect at a different location.   Choose the mini nearest to the main Q box if possible

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Hi @Belinda17 

You click the camera icon above the post box to add a photo.

Edit

If you wasn't aware MR 106 is a connection error

[ed68]

I've been having this issue for the past couple of days. I've just spoken to Sky and they advise to change the setting on the main box and mini box to active from eco.  Apparently, in eco mode the box goes to sleep from 4am until 6am. However, if the box doesn't wake up properly the MR106 Error may occur. 

Will have to wait and see if this solves the issue.