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Discussion topic: Sky Q Home Screen Slow loading up in

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This message was authored by: Yanto43

Message posted on ‎26 Sep 2025 08:34 AM

Sky Q Home Screen Slow loading up in

It seems to take an age to load up Home Screen?

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Avatar for Laing1
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This message was authored by: Laing1

Message posted on ‎26 Sep 2025 12:50 PM

Re: Sky Q Home Screen Slow loading up in

Posted by a Superuser, not a Sky employee. Find out more
@Yanto43 wrote:

It seems to take an age to load up Home Screen?

@Yanto43 Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV
Google Pixel 10 Pro XL mobile
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This message was authored by: Yanto43

Message posted on ‎30 Sep 2025 08:16 AM

Re: Sky Q Home Screen Slow loading up in

Thanks I followed instructions as you advised. No advice came up on screen!

I suspect I didn't put it in standby properly?

Wonder if you can help me with another issue.

I have tv with hdmi slot I want too watch EFL match this evening.

Set it up to do so with my iPhone, digital adaptor.

It says I cannot connect this way!

I have sky soorts + package.

Is there a way around this?

I get sound but no picture!

Yanto

 

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