Sky Q Boxes

[eilaine]

Hi, 

Does anyone know if when Sky replace a faulty Sky q box is it replaced with a brand new one or a refurbished one?

[Daniel0210]

@eilaine 

There will be new ones but imo more than likely refurbished (but fully tested). 

[nigea99]

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@Daniel0210 wrote:

@eilaine 

There will be new ones but imo more than likely refurbished (but fully tested). 

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@eilaine 

As @Daniel0210 says it could be either but I think now that SKY's primary product is Glass/Stream that there will be less new SKY Q boxes available and more reconditioned ones as customers migrate.

This particulaly is the case with 2TB  boxes as there have been a few shortages  over recent years and the 2TB box has not been the 'standard' issue box since the 1TB HDR boxes became available.