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Discussion topic: Sky Q Boxes

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This message was authored by eilaine This message was authored by: eilaine

Sky Q Boxes

Hi, 

Does anyone know if when Sky replace a faulty Sky q box is it replaced with a brand new one or a refurbished one?

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Sky Q Boxes

Posted by a Superuser, not a Sky employee. Find out more

@eilaine 

There will be new ones but imo more than likely refurbished (but fully tested). 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by nigea99 This message was authored by: nigea99

Re: Sky Q Boxes

Posted by a Superuser, not a Sky employee. Find out more

@Daniel0210 wrote:

@eilaine 

There will be new ones but imo more than likely refurbished (but fully tested). 


@eilaine 

As @Daniel0210 says it could be either but I think now that SKY's primary product is Glass/Stream that there will be less new SKY Q boxes available and more reconditioned ones as customers migrate.

 

This particulaly is the case with 2TB  boxes as there have been a few shortages  over recent years and the 2TB box has not been the 'standard' issue box since the 1TB HDR boxes became available.

 

 

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