Main Sky Q Box has no Network Connection, it's unable to connect the Sky Router. Wifi is working with no problems but the Sky Q Box cannot connect. I have followed the instructions below (provided by @oldfella) and its still failing to connect to the router....any ideas anyone??
First reset your broadband router.
On Sky broadband hold the Reset on the back of the router until the power light flashes green (about 10 seconds). Don't unplug or switch off your router while it resets. The power light will go green when it's done.
Wait until the router is completely back and running and then try a Network Reset found in Q box Home - Settings - Setup - Network.
Highlight Status and then select Reset on the right hand side. Follow instructions to connect by WiFi to your router. Even if reset is not listed there is still an option to connect by WiFi to Sky or 3rd party router
On Sky Broadband you will be asked to press the WPS button on the Sky router. (Not on the Q box as the Network reset will start the main Q box WPS automatically). Make sure the main box WPS light is flashing and then press the WPS button on the Sky router
