Sky Q Booster

[Lorrainek69]

I have a sky Q mini box which keeps dropping from the main box I think it needs a booster how do I go about getting a Sky Q Booster?

[nigea99]

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@Lorrainek69 wrote:

I have a sky Q mini box which keeps dropping from the main box I think it needs a booster how do I go about getting a Sky Q Booster?

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hi @Lorrainek69 

I have escalated your post to a SKY support team, who, hopefully, will be in touch & hopefully can assist you to see what can be done to improve connectivity etc

Please see this link re the escalation and what you might see:
https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M1014

If you are using Safari I believe you must make sure that 'Hide IP address' is not checked in settings to be able to see it - if you have difficulty finding that setting then may be try accessing here with another browser

[Mr+Flibbles+86]

Thanks for escalating this. We’ve sent an invite to chat.