@NPS wrote:
I have a Sky Q booster between the Sky Q main unit and a mini-box but I regulalrly loose the connection between the two and have to either reset the booster or sometimes reconnect the main unit to the (BT) router. if I were to have an ethernt connection to both the main unit and mini-box (via powerlink adapters), would I be able to remove the booster and have a fast secure connection to both boxes?
I have a second mini-box which does not have connection problems but I would also provide an ethernet connection to this one as well. Is that OK?
Hi @NPS
With 3rd party broadband providers you need to connect all boxes by Ethernet to the router. Either directly or via simple unmanaged Ethernet switches.
When all boxes are connected by Ethernet/working Powerline you can then switch off all Q box WiFi.
Start with main Q box and first carry out a Network reset with the Ethernet connected.
Network Reset found in Q box Home - Settings - Setup - Network.
Highlight Status and then select Reset on the right hand side. Select connect wired to non Sky Router (or Sky router if on Sky Broadband). Do not carry out any WPS and just wait for the box to connect. It may take a couple of minutes. If it does not connect there is an issue with the Ethernet connection.
As soon as it connects go immediately into the Q box hidden menu and turn off WiFi.
To enter hidden menu press Home and navigate down to Settings but do not select Settings.
With Settings highlighted press 0 0 1 Select.
Go to Network to turn off both bands of WiFi. Confirm before exit.
Repeat the network reset on any minis in the Mini Home menu with the Ethernet connected. Again do not do any WPS and just wait for it to connect.
Once it is connected go immediately into the mini hidden menu (same procedure as above) and turn off both bands of WiFi. Confirm before exit.
