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Discussion topic: Sky Mini Box not working

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This message was authored by: BazJC

Sky Mini Box not working

Sky Mini Box has not worked since broadband went down last night, tried all the options mentioned in this forum plus usual recommendations on screen. Terrible service from Sky and now 40 minute to speak to someone. 

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This message was authored by: oldfella

Re: Sky Mini Box not working

Posted by a Superuser, not a Sky employee. Find out more

@BazJC wrote:

Sky Mini Box has not worked since broadband went down last night, tried all the options mentioned in this forum plus usual recommendations on screen. Terrible service from Sky and now 40 minute to speak to someone. 


Hi @BazJC 

Have you tried pressing the Standby button (Amber led) on the front of the mini box.
If this turns the mini on
Try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair.

 

 

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