Sky F1 playing on SkyGo but not on TV, Sky Sports subscription says active

[writestuff]

My Sky Sports subscription says active in my account but the channel won't play on the TV. Says I'm not subscribed. It plays on SkyGo on laptop. 

[Laing1]

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@writestuff wrote:

My Sky Sports subscription says active in my account but the channel won't play on the TV. Says I'm not subscribed. It plays on SkyGo on laptop. 

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@writestuff Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions

or

You could try refreshing your viewing card by pressing home > settings > system info > viewing card number > setup > viewing card setup press select to trigger a callback don't worry nothing to do with your phone its only Sky's terminology this will be done over the internet