Sky Not working

[SarahDare]

We can't get sky to work. We've turned everything off and it comes on the screen but none of the controllers will work. 

[Laing1]

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@SarahDare wrote:

We can't get sky to work. We've turned everything off and it comes on the screen but none of the controllers will work. 

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@SarahDare Try resetting your remote.
Press the buttons 7 & 9 together on the remote until it’s led flashes four times.
Then press 1 & 3 together until the led flashes twice then follow onscreen instructions to repair the remote.