Sky F1 UHD / HDR feed stutter

[AlexDavison]

Watching the Grand Prix season opener and the UHD HDR feed stutters continuously. 

Has anyone else experienced this?

I have a video of the issue but not sure how to upload. 

[nigea99]

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@AlexDavison wrote:

Watching the Grand Prix season opener and the UHD HDR feed stutters continuously. 

Has anyone else experienced this?

I have a video of the issue but not sure how to upload. 

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hi @AlexDavison 

If you were watching the replay live when you posted this I can't be sure as I was watching the recording from earlier.

I have not had any problems with my recording or when watching F1 UHD Live (05:30 till 7ish) & live since 10am

The UHD channels needing more bandwith are more susceptible to slight mis-alignment 

If you continue with problems then please see the following page that covers a few problems - if you follow the link through and still have problems then you should find a link to book an engineer if you have your own dish

https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q


If you have a communal system you may have to contact your building management to deal with the technicians responsible for the system  

[JakeDanzels]

Yeah it was awful, I had to watch in HD 

[AlexDavison]

Pleased it wasn't just me! 

hopefully they can resolve for China this weekend. 

[nigea99]

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@AlexDavison wrote:

Pleased it wasn't just me! 

hopefully they can resolve for China this weekend. 

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If you were experiencing problems I suggest you follow the link I posted regarding signal problems

If your dish is slightly mis-aligned it won't cure itself

[AlexDavison]

Thank you, I'll check signal strength etc later today

It's not a shared dish, and other UHD broadcasts have been ok, so my gut feeling is it's the live feed side causing the issue, rather than my side. 

will certainly check and confirm though!

[cuke]

Zero stutter throughout all the weekend with recorded HLG material, sorry.

@AlexDavison  what make/model tv do you have?

[nigea99]

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@cuke wrote:

Zero stutter throughout all the weekend with recorded HLG material, sorry.

@AlexDavison  what make/model tv do you have?

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@AlexDavison like @cuke I had no problems with the UHD/HDR for the whole live coverage which would rule out a problem with the feed from the Satellite

I am fairly certain that the F1 UHD channel is a different transponder to th eother UHD feeds 

[Tarrantino]

What TV do you have? I get  it on all HDR content. Qualifying was awful. 

[AlexDavison]

Hmm. Ok thanks. 

Will check signal and let you know!

[AlexDavison]

Panasonic 55" Z95A oled, on latest firmware with Belkin HDMI 2.1 cable - hope it will be a simple fix! 🤞🏻

[Tarrantino]

Ah I have the Z90! I have been chatting to Panasonic about it. They say it's a buffering issue with Sky. 

@JakeDanzels what's your screen?

Itll do that on HDR content but it's random when. If you watch UHD non HDR it's not a problem. 

No idea where the problem lies. I've changed HDMI cables, and it's not the box as it's replicated on a relatives who has a Z90 too.