0

Discussion topic: Sky Essentials

Reply
This message was authored by: 152bobby

Sky Essentials

I have Sky Essentials and in the MySky app it shows that Sky Atlantic is included, is this correct, because I sent have Sky Atlantic. I tried to get through to a Sky Advisor, but I can't get passed that stupid Sky Robot that never answers the question you ask. Thanks
Sky Q 2TB and three Sky Q Mini boxes installed on 27th March 2019.
Main TV is a LG OLED evo C2 65" 4k". Sky Wifi Booster. Sky Protect. BT Smart Hub 4 Router on Full Fibre 900. Sky customer since 2000.
Reply

All Replies

This message was authored by: PandJ2020

Re: Sky Essentials

Posted by a Superuser, not a Sky employee. Find out more

Q Essentials is free-to-air channels only.  (So no Sky Atlantic)

 

The Essentials you are referring to is a similarly named package for streaming boxes.

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: MightyQuinn

Re: Sky Essentials

Posted by a Superuser, not a Sky employee. Find out more

@152bobby wrote:
I have Sky Essentials and in the MySky app it shows that Sky Atlantic is included

Hi @152bobby   Where does it say Sky Atlantic is included on Sky Q. It is not, it is included only on Stream/Glass. Perhaps upload a screenshot.

This message was authored by: TimmyBGood

Re: Sky Essentials

Posted by a Superuser, not a Sky employee. Find out more

@152bobby wrote:

I have Sky Essentials and in the MySky app it shows that Sky Atlantic is included, is this correct

 


Sky Atlantic (together with Discovery+ Basic and Netflix Standard with Adverts) is included in 'Essential TV' on Glass & Stream, but not 'Television Essentials' on Sky Q and Sky +

 

It's possible that what you are seeing is promotional text for the more modern platform.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Reply