Discussion topic: Sky Dish
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Message posted on 07 Jul 2025 12:38 PM
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Sky Dish
There is a Sky dish attached to my property that is linked to my neighbour. My neighbour is a block of flats and non of the current residents have any knowledge of an account with Sky. I would like to have the dish removed but Sky customer service tell me that they cannot book an engineer to remove it without an account holder instruction. I don't want to book a private engineer and incur costs myself. Would anyone have any suggestions?
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Message posted on 07 Jul 2025 12:42 PM
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Re: Sky Dish
@JW19831 Unfortunately, the private route at your own cost is the only option.
Message posted on 07 Jul 2025 12:43 PM - last edited: 07 Jul 2025 12:49 PM
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Re: Sky Dish
@JW19831 Sky don't normally come out to remove any dishes, that is the responsibility of the dish owner, so yes it would be at your own expense.
Dish ownership transfers to the customer upon installation.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 07 Jul 2025 12:46 PM
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Re: Sky Dish
Be careful arranging anything regarding this dish. The dish ownership moves to the Sky customer and Sky don't normally remove any dishes.
Not sure why the dish was attached to your property in the first place but I suggest approaching the neighbour who is the customer and ask them to have it moved to their own property.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Sky customer since 2001
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Message posted on 07 Jul 2025 12:48 PM
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Re: Sky Dish
@GD1 wrote:
@JW19831 Sky don't normally come out top remove any dishes, that is the responsibility of the dish owner, so yes it would be at your own expense.
Dish ownership transfers to the customer upon installation.
@JW19831 Note you do not need a Satellite specialist to do this just a capable tradesperson/DIYer
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