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Discussion topic: Sky Dish

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This message was authored by: JW19831

Sky Dish

There is a Sky dish attached to my property that is linked to my neighbour. My neighbour is a block of flats and non of the current residents have any knowledge of an account with Sky. I would like to have the dish removed but Sky customer service tell me that they cannot book an engineer to remove it without an account holder instruction. I don't want to book a private engineer and incur costs myself. Would anyone have any suggestions?

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This message was authored by: Anonymous

Re: Sky Dish

@JW19831 Unfortunately, the private route at your own cost is the only option. 

This message was authored by: GD1

Re: Sky Dish

Posted by a Superuser, not a Sky employee. Find out more

@JW19831  Sky don't normally come out to remove any dishes, that is the responsibility of the dish owner, so yes it would be at your own expense.

 

Dish ownership transfers to the customer upon installation.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
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This message was authored by: Daniel0210

Re: Sky Dish

Posted by a Superuser, not a Sky employee. Find out more

@JW19831 

Be careful arranging anything regarding this dish. The dish ownership moves to the Sky customer and Sky don't normally remove any dishes. 

Not sure why the dish was attached to your property in the first place but I suggest approaching the neighbour who is the customer and ask them to have it moved to their own property. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
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Sky customer since 2001
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This message was authored by: nigea99

Re: Sky Dish

Posted by a Superuser, not a Sky employee. Find out more

@GD1 wrote:

@JW19831  Sky don't normally come out top remove any dishes, that is the responsibility of the dish owner, so yes it would be at your own expense.

 

Dish ownership transfers to the customer upon installation.


@JW19831 Note  you do not need a Satellite specialist to do this just a capable tradesperson/DIYer

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