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Discussion topic: Upgrade

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Avatar for Steve508
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This message was authored by: Steve508

Message posted on ‎07 Jul 2025 12:56 PM

Upgrade

I want to upgrade to skyQ

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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎07 Jul 2025 12:59 PM

Re: Upgrade

Posted by a Superuser, not a Sky employee. Find out more

@Steve508 

Give Sky a call to discuss/arrange. 

I will cc in one of the other Superusers who has compiled a very helpful guide for those thinking of transitioning from Plus to Q which may provide some insight into something you hadn't considered.

 

cc @nigea99 

 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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This message was authored by: nigea99

Message posted on ‎07 Jul 2025 12:59 PM

Re: Upgrade

Posted by a Superuser, not a Sky employee. Find out more
@Steve508 wrote:

I want to upgrade to skyQ

hi @Steve508 

 

You will need to call SKY, as I don;t think you can upgrade online.

 

If you have the MY SKY app I think you may be able to find a number there - especially if you are a SKY VIP member
If not go this page & scroll to the bottom and expand the link need more help & scroll down

https://www.sky.com/help/home

If you have SKY Mobile or SKY Talk land line then I think you can also call 150

 

You may, also, wish to read some notes I have made for people considering switching from SKY +/HD to SKY Q

SKY +/HD to SKY Q 

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