Signal not retuning after scaffolding removed

[RebaMcFlurry]

We've recently been without signal due to scaffolding blocking it, but it's now been removed and still saying no signal. I've tried rebooting without success. Any other suggestions on what I could try please?

[oldfella]

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@RebaMcFlurry wrote:

We've recently been without signal due to scaffolding blocking it, but it's now been removed and still saying no signal. I've tried rebooting without success. Any other suggestions on what I could try please?

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Hi @RebaMcFlurry 

Work through the following link and if you cannot solve your issue it will lead to booking a Engineer.

https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q

[Chodley]

Is the message "no signal" or "no satellite signal"?

[RebaMcFlurry]

No satellite signal

[Chodley]

Suspect dish got knocked by scaffolders

will need an engineer visit if so but start here

https://www.sky.com/help/articles/sky-tv-no-satellite-signal