Discussion topic: Service advisor call out date
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Message posted on 09 Dec 2025 09:29 AM
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Service advisor call out date
Hi, I have just changed my address and the daye for the engineer to come out was prebooked for Friday 12th, unfortunately I can't make that date.
Can it be changed to Monday 15th of December?
kind regards
James Cushing
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All Replies
Message posted on 09 Dec 2025 09:33 AM
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Re: Service advisor call out date
This just forum of Sky user dissenting various issues. You need to contact Sky to change your appointment.
Message posted on 09 Dec 2025 09:47 AM - last edited: 09 Dec 2025 09:47 AM
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Re: Service advisor call out date
@James910 wrote:Hi, I have just changed my address and the daye for the engineer to come out was prebooked for Friday 12th, unfortunately I can't make that date.
Can it be changed to Monday 15th of December?
Don't be surprised if it will now be January when you call Sky and ask to change it...
Message posted on 09 Dec 2025 10:16 AM
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Re: Service advisor call out date
And call asap, as cancelling the day of, or day before the appointment, will mean you'll receive a £25 / €25 charge.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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