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Discussion topic: Service advisor call out date

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This message was authored by: James910

Service advisor call out date

Hi, I have just changed my address and the daye for the engineer to come out was prebooked for Friday 12th, unfortunately I can't make that date. 

Can it be changed to Monday 15th of December? 

kind regards

 

James Cushing

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This message was authored by: DaveDrizen

Re: Service advisor call out date

This just forum of Sky user dissenting  various issues. You need to contact Sky to change your appointment.

This message was authored by: PandJ2020

Re: Service advisor call out date

Posted by a Superuser, not a Sky employee. Find out more

@James910 wrote:

Hi, I have just changed my address and the daye for the engineer to come out was prebooked for Friday 12th, unfortunately I can't make that date. 

Can it be changed to Monday 15th of December? 


Don't be surprised if it will now be January when you call Sky and ask to change it...

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: Daniel0210

Re: Service advisor call out date

Posted by a Superuser, not a Sky employee. Find out more

@James910 

And call asap, as cancelling the day of, or day before the appointment, will mean you'll receive a £25 / €25 charge. 


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