Second router not working

[Alison_3-69]

The first SkyQ box is working downstairs but the upstairs booster router is not working. I have turned it off ans rest it but it only works for very short periods of time. This only started on Sunday when the electric had been turned off for a few hours.

[Tom-W19]

Hi @Alison_3-69 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Tom-W19]

Hi @Alison_3-69 

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.