23 Dec 2023 07:48 PM
Sky Q downstairs work fine
upstairs multi second box works but has very little channels working
no sports of film channels
23 Dec 2023 07:53 PM
Posted by a Superuser, not a Sky employee. Find out morePresuming the mini box upstairs was obtained legitimately from Sky… try rebooting the main Sky Q box first, then when that's up and running again do the same with the mini box.
~ Using the remote put your main Sky Q box into standby
~ switch the box off at the plug
~ wait at least 30 seconds and then switch the box back on at the plug
~ follow the on screen instructions
~ when the screen goes blank and the blue Q stops pulsating wait another 30 seconds
~ press the 🏠 button
23 Dec 2023 07:53 PM
Posted by a Superuser, not a Sky employee. Find out morePresuming the mini box upstairs was obtained legitimately from Sky… try rebooting the main Sky Q box first, then when that's up and running again do the same with the mini box.
~ Using the remote put your main Sky Q box into standby
~ switch the box off at the plug
~ wait at least 30 seconds and then switch the box back on at the plug
~ follow the on screen instructions
~ when the screen goes blank and the blue Q stops pulsating wait another 30 seconds
~ press the 🏠 button
23 Dec 2023 08:48 PM
Thanks for the idea but still only have very little channels
23 Dec 2023 08:55 PM
Posted by a Superuser, not a Sky employee. Find out moreWhat are you seeing when you try to watch a sports or Cinema channel on the mini box?
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